Vacancy: Senior/lead SRE
Company: Zontik
Location: RF / Armenia
Work Format: remote worldwide
Employment: full time
Salary Range: up to 400k gross via sole proprietorship
📍 Experience leading a team (DevOps+SRE+Support) is important.
‼️ Fintech + AI (basic skills)
Requirements:
- 5+ years of experience as a Technical Support Lead / DevOps / SRE, including leadership roles.
- Kubernetes (required).
- AWS (required): networking and compute services, IAM, ECR, monitoring.
- CI/CD (Jenkins/GitHub Actions or similar systems).
- Observability: metrics, logs, tracing, alerts.
- Stack: AWS, Kubernetes, Docker, Kafka, Redis, Postgres, Python microservices, CI/CD (Jenkins/GitHub Actions, etc.)
- Observability: metrics/logs/alerts
💫 Will be a plus:
- Experience in fintech/brokerage systems.
- Experience operating AI services (models/inference, quality monitoring, resource intensity).
‼️ (basic AI skills must be mandatory)
- Experience in optimizing AWS costs and working with budgets.
- SRE practices: error budgets, chaos testing, capacity planning.
- English language will be a plus
Tasks:
- Leading support and operations (L1–L3), incident management, communication with stakeholders.
- Setting up and developing monitoring, alerting, SLI/SLO, RCA, and post-mortems.
- Support of CI/CD and quality gates, releases, rollbacks, change control.
- Management of dev/stage/prod environments, configuration, secrets, and access.
- Supporting infrastructure in AWS, automating routine operations.
- Developing reliability practices (SRE), reducing MTTR and incident frequency.
- Forming an on-call team, organizing 24/7 on-call duty.
- Maintaining/creating runbooks and operational documentation.
- Coordinating improvements in the resilience of AI components and critical services.