Senior PM

Hiring Senior PM at Jana Post

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Responsibilities: Developing product vision in conjunction with strategic company goals; Analyzing the market, competitive landscape, and trends in logistics, courier delivery, last-mile, cross-border, and marketplaces (e-commerce, C2C, B2C, B2B); Managing key business metrics: P&L, GMV, CAC, Retention, NPS, OPEX, operational efficiency; Full development cycle: from concept, business requirements, and process model — to launch and scaling; Developing and formalizing requirements: BRD/PRD, User Stories, BPMN diagrams, SLA, KPI; Data analysis, conducting A/B tests, identifying growth points: conversion, repeat orders, monetization; Participating in UX/UI improvements as part of product business logic; Interacting with internal teams (IT, Operations, Marketing, Finance, Legal); Constant communication with clients and business partners (courier services, logistics operators, customs and integration services); Collecting feedback, analyzing user behavior and operational data to improve the product

Requirements: 4+ years of experience as a Senior Product Manager / Product Owner / Head of Product; Experience managing complex B2B/B2C products and integrations with external IT and operational partners; Practical experience in building business processes: fulfillment, last-mile, returns, customs; Understanding of logistics models: first mile / middle mile / last mile / cross-border;

Conditions: Office in Almaty (intersection of Shalyapina/Ashimova); Training and development within the corporate strategy; Dynamic team, strong corporate culture, and regular company-sponsored events; Corporate discount at Invictus GO, corporate breakfasts;