Senior Golang Developer, Quality Engineering

Company: Acclaim Employment type: FULL_TIME

Description

Acclaim is a voice-first AI customer experience (CX) platform purpose-built for regulated industries including banking, fintech, healthcare, and insurance. It provides enterprises with goal-oriented AI agents that go beyond conversation to deliver agentic solutions that solve end-to-end business problems — orchestrating and executing complete customer workflows from outreach through resolution. Acclaim's solutions transform human-driven CX processes into AI-powered ones that are continuously learning and improving.

About the role

We're hiring a core Golang developer with a quality-first mindset and a passion for software quality and continuous improvement to significantly scale our test automation coverage and build out our tooling infrastructure.

Requirements

• 3+ years of hands-on Golang development experience, writing clean, maintainable, idiomatic code.
• Strong understanding of Go concurrency, including building with goroutines, channels, and synchronization primitives, as well as reasoning about race conditions, deadlocks, and graceful shutdowns.
• Solid grasp of modern Go idioms, including context.Context, generics, proper error handling, and structured logging.
• Experience with gRPC, particularly streaming RPCs.
• Solid understanding of networking fundamentals, including TCP, UDP, HTTP/2, and TLS.
• Strong testing expertise, including table-driven tests, the race detector, fuzzing, and deterministic testing of concurrent code (testing/synctest).
• Performance-oriented mindset. A key goal of the test suite is to serve as a load generator capable of driving a large number of concurrent streams from a single instance, so the ability to write efficient, low-overhead Go code that performs reliably under heavy load is essential.
• Hands-on experience with profiling and performance tuning using pprof, benchmarks, and the execution tracer—not just familiarity with the concepts.