Head of Customer Support (iGaming | Online Casino | CIS)
3 months ago
Details
Grade
Head
Experience
from 3 years
Work format
Remote
Employment
Full-time
A cover letter for this job
An email or a Telegram message to the recruiter
Description
About the role
🚀 Seeking Head of Customer Support (iGaming | Online Casino | CIS)
🌍 Market: CIS
International holding.
Responsibilities
We are launching a new iGaming project and are looking for a strong Head of Customer Support to build a support service from scratch, assemble a team, implement processes and KPIs, and elevate customer service to a high level.
Requirements
you have 3+ years of experience in iGaming;
you have managed Customer Support (Head / Manager / Lead);
you have built or scaled a support service;
you have worked with KPIs, SLAs, CSAT, QA
Benefits
💻 Remote | 💰 High income level | 🎰
✨ Opportunity to influence the product, assemble your own team, and build processes from scratch in an international project.
🚀 Ищем Head of Customer Support (iGaming | Online Casino | CIS)
🌍 Рынок: CIS
💻 Remote | 💰 Высокий уровень дохода | 🎰
Международный холдинг. Запускаем новый iGaming-проект и ищем сильного Head of Customer Support, который с 0 построит службу поддержки, сформирует команду, внедрит процессы, KPI и выведет клиентский сервис на высокий уровень.
Мы ищем вас, если:
есть от 3 лет опыта в iGaming;
управляли Customer Support (Head / Manager / Lead);
строили или масштабировали службу поддержки;
работали с KPI, SLA, CSAT, QA.
✨ Возможность влиять на продукт, собрать свою команду и выстроить процессы с нуля в международном проекте.
