The company is actively developing the LATAM direction and forming a full-fledged Contact Center structure that will be responsible for: • Chat Support • Calls • VIP / Account Retention

The main task is to build a Contact Center for LATAM practically from scratch: processes, standards, KPIs, team, and interaction with existing infrastructure.

What is important: • Management experience in iGaming / gambling • Strong experience in Contact Center / Customer Support / VIP / Retention • Experience in building and optimizing operational processes • Experience working with LATAM – a big plus, especially Argentina / Colombia • Spanish – Native / C1+ • English – fluent • Russian – working level

🌎 Remote | We are also considering candidates from LATAM 💰 Target – 4,000 USDT + bonus part

I am currently looking for strong managers for two positions at once in an international iGaming company.