Reach out directly about this role
iGaming | Crypto Casino & Betting We are looking for a VIP Support Manager for an international Crypto Casino & Betting project with a successful development history of over 8 years. 💎 What you will be doing: • Personally accompanying VIP clients; • Promptly resolving requests and non-standard situations; • Building long-term relationships with a Premium audience; • Communicating with clients via chat, email, and messengers; • Interacting with Support, Payments, KYC, and other departments; • Working on increasing the loyalty and retention of VIP clients. 🔥 What we expect: • Overall experience in Customer Support in iGaming for at least 3 years; • Experience working with VIP / Premium clients for at least 1 year; • Mandatory experience supporting players in Tier-1 and Tier-2 GEOs; • Experience in iGaming, online casino, or betting; • Excellent communication skills and a high level of customer focus; • Ability to handle complex and sensitive requests; • English language proficiency — B2–C1+. 🌍 Format: remote work in an international team. If you are interested in the vacancy — send your resume or write in private messages.
4 days ago
Grade
Middle
Experience
from 3 years
Work Format
Remote
English Level
B2 - Upper-Intermediate
AI writes it from your resume. You only have to send it.
By job title