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3 days ago
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Grade
Middle
Experience
from 2 years
English Level
B2 - Upper-Intermediate
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🎰 Vacancy Open: VIP Manager 🎰 We are looking for someone who can build trusting relationships with top players and loves the gambling industry from the inside. If this field is close to you and you are ready to take responsibility for the VIP segment – read on 👇 What you will be doing: — Personal support of top VIP players throughout their entire customer journey — Incoming and outgoing communication: calls, messages, reactivation — OSINT and collection of relevant player information — Independent bonus issuance without intermediaries — Acceptance and processing of bets for assigned players — Analysis of player activity and preferences — Collaboration with regional teams — Maintaining interaction history in work systems What we expect from the candidate: ✅ Experience of 2+ years in a similar position ✅ Knowledge of sports and casino products ✅ Understanding of player economics and bonus mechanics ✅ Ability to work with summaries and selections ✅ Knowledge of VIP support processes ✅ Gaming experience - a big plus 🎮
Equipment is provided + there will be a polygraph check before the offer
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