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🔥 Vacancy: VIP Host 🔥 We are looking for an experienced and client-oriented specialist to personally manage top VIP players! If you are passionate about the gambling industry and know how to build trusting relationships with clients — this role is for you 👇 💎 Responsibilities: 🤝 Direct management and personal support of top VIP players throughout their client journey 📞 Incoming and outgoing communication with VIP clients: calls, messages, reactivation 🔍 Conducting OSINT and gathering up-to-date information on assigned players 🌍 Performing regional operational tasks: OSINT, calls, and other tasks from regional teams 🎁 Independent bonus issuance to top players without intermediaries 🎰 Accepting and processing bets from assigned players 👀 Monitoring player activity, needs, and individual preferences ⚡️ Prompt resolution of client issues and coordination with internal teams 🚨 Escalation of critical and sensitive issues 🗂 Maintaining up-to-date information and interaction history in work systems 📊 Analyzing player activity and building a personalized interaction strategy ✅ What we expect from the candidate: ▪️ 2+ years of experience in a similar role ▪️ Knowledge of sports and casino products ▪️ Understanding of player economics and bonus mechanics ▪️ Proficient in Tableau ▪️ Skill in working with data summaries and selections ▪️ Knowledge of VIP support processes and procedures ▪️ Gaming experience will be a big plus 🎯 ✨ If you are ready to work with top clients and build long-term relationships with them — we will be glad to meet you! 📩 For all questions and to apply, write to: @anastasiia_hiring