Senior Customer Support Officer in FinTech / Forex
Podgorica, Montenegro3 months ago
Details
Grade
Senior
Experience
from 2 years
Work format
Remote, Onsite
English level
C1, advanced
A cover letter for this job
An email or a Telegram message to the recruiter
Description
About the role
Location: 📍Remote or office in Podgorica.
Requirements
2+ years of experience in Quality Assurance/Quality Control /Quality Monitoring. Experience in Trading/ FinTech/Brokerage/iGaming/Crypto is mandatory. Experience in evaluating chats, emails, and calls. Experience in conducting coaching and providing feedback. English language - C1.
Требования:
От 2 лет опыта в Quality Assurance/Quality Control /Quality Monitoring. Опыт в Trading/ FinTech/Brokerage/iGaming/Crypto-обязателен. Опыт оценки чатов, email и звонков. Опыт проведения коучинга и предоставления обратной связи. Английский язык-C1.
