WHAT YOU WILL DO:

• Support the agency's client mailing services.
• Collect mailing metrics (Deliverability, Open Rate, CTR, CR, etc.).
• Configure and monitor the technical aspects (DNS, Spam Rate, delivery error analysis) and provide clients with initial recommendations for solving deliverability issues.
• Prepare and conduct reactivation campaigns (validation, segmentation, uploading and launching touchpoint chains).
• Collect auto-sequences (welcome series, trigger sends, abandoned series) from mailing systems.
• Set up simple pop-up forms on the website (design assembly, creation of targeting groups, website placement).
• Upload designed emails to mailing services and schedule email campaigns.
• Set up webinars for clients and the agency (preparing broadcast and replay rooms, linking address books, setting up email auto-sequences).
• Organize cold outreach campaigns (compiling and calculating a plan, configuring the mailing service, launching and further moderating the service's operation, collecting analytics, etc.).
• Set up simple (native) integrations and monitor their operation.
• Interact with related agency departments: assist in resolving technical issues and escalations.

WE EXPECT YOU TO HAVE:

• At least 1 year of experience in CRM or email marketing, or as a technical specialist in online schools.
• Knowledge of CRM marketing infrastructure – channels, tools, platforms, metrics. Practical experience with ESP/CDP systems.
• Basics of HTML, CSS, knowledge of email marketing layout specifics.
• Experience in launching campaigns and auto-funnels, conducting A/B tests, complex segmentation, building analytical reports.
• Proficiency in Excel and Google Sheets (basic formulas).
• Experience with Google Analytics and/or Yandex.Metrica.
• Ability to prioritize, work in a multitasking mode, both independently and in a team.
• Responsibility for results and adherence to deadlines.
• Independence in decision-making and the ability to take responsibility.
• Proactiveness, desire to develop and learn new things.

WE OFFER:

• Remote work in comfortable conditions. Schedule: 8-hour workday, 5/2 (from 9:00 to 18:00 or from 10:00 to 19:00 MSK).
• Vacation – 24 days: can be divided into two parts. Provided after 6 months of work at the agency. Three days off per year.
• Smooth two-week onboarding.
• Extensive corporate knowledge base – a catalog of useful materials and online courses, categorized by work areas.
• Opportunities for development. If you want to improve your qualifications and skills, the agency will partially or fully cover the chosen course or program (depending on the cost).

TOOLS WE USE:

CDP platforms: Unisender, SendPulse, MailChimp, Customer.io, Klaviyo, Sendgrid, DashaMail, Zoho, Mindbox, and others.

Services for other technical tasks: Shopify, Optimonk, Leadplan, Figma, Testi, Tilda, Bizon365, integrators, validators.

Task & time tracker: Planfix.

Communications: Telegram.

APPLICATION STAGES:

• In your cover letter when applying for the vacancy, tell us a little about yourself: what you consider important to convey besides what is stated in your resume.
• Then, you will need to complete a small but mandatory test assignment.
• An introductory meeting with HR, during which we will discuss your plans and goals, what you already know and what you would like to learn; we will tell you how we work and answer your questions.
• Final interview with the manager.