Product Operations Manager (iGaming) Limassol, Cyprus Office | Full-time

Main Tasks

• Managing the daily operational activities of gaming features and ensuring their stable performance.
• Responsibility for achieving KPIs and meeting GGR targets for assigned game mechanics.
• Analyzing the effectiveness of gaming features, identifying growth opportunities, and implementing data-driven improvements.
• Managing the settings, configurations, and parameters of game mechanics.
• Planning, launching, and supporting gaming activities, tournaments, promotions, and special events.
• Monitoring the operational calendar of gaming activities.
• Collaborating with CRM, Retention, BI, and Product teams to enhance the commercial effectiveness of game mechanics.
• Preparing recommendations for product development and optimization of gaming features.
• Monitoring key product metrics and evaluating the results of launched activities.
• Coordinating prompt incident resolution with technical teams.

Requirements

• 3+ years of experience in Product Operations, Casino Operations, Game Operations, or a similar role in iGaming, Crypto, Forex.
• Excellent understanding of online casino economics (GGR, NGR, RTP, Hold, Margin).
• Practical experience in managing game mechanics, bonus systems, tournaments, or promotional activities.
• Experience in analyzing product and commercial metrics, making data-driven decisions.
• Experience working with BI systems and analytical tools.
• Experience interacting with Product, CRM, Retention, BI, and technical teams.
• Strong analytical skills, systems thinking, and attention to detail.
• High level of self-organization and responsibility.

Will be an advantage

• Experience working with Tier-1 markets.
• Experience working with multiple brands or products.
• Experience conducting A/B testing of game mechanics.
• Experience configuring bonus campaigns and game settings.
• Understanding of the game feature lifecycle and the principles of their commercial optimization.