Delivery Manager (Insurance Industry Experience)

At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub. Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building. We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates.

Essential Skills:

• Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity
• Strong communication skills
• Strong problem solving and analytical skills
• Excellent problem-solving ability
• Would like to work as part of a self-organizing Scrum team in a scaled agile framework
• Must be a self-starter and loves to collaborate with the team and client

Job Summary: He/she shall also be responsible in the preparation of the following deliverables, in connection with assigned project:

• Kickoff Deck (When applicable)
• Project Management Plan and Schedule
• Warranty Support Contract
• Project Closure Report

Specific Duties and Responsibilities

• Manage end-to-end project delivery using Agile and/or Waterfall methodologies.
• Plan, execute, monitor, and close projects within scope, timeline, budget, and quality objectives.
• Develop, maintain, and secure approvals for Project Plans and Work Plans.
• Prepare and present Project Status Reports, providing updates on schedule, scope, quality, risks, and overall project health.
• Monitor and track project budgets, costs, and resource utilization.
• Identify, document, assess, and manage project risks, issues, and dependencies, ensuring timely resolution and escalation when necessary.
• Coordinate and collaborate with cross-functional teams and stakeholders to ensure successful project execution.
• Manage and allocate project resources to optimize delivery and team performance.
• Drive the development and continuous improvement of delivery processes and pipelines to enhance speed, quality, and efficiency.
• Ensure project deliverables comply with organizational standards, governance, and quality requirements.
• Facilitate regular project meetings, sprint ceremonies, and stakeholder communications as required.
• Support continuous process improvement initiatives to enhance project delivery and operational excellence.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Business Administration, or a related field.
• At least 5 years of experience in IT Project Management, Delivery Management, or Program Management.
• Proven experience managing end-to-end IT projects using both Agile (Scrum/Kanban) and Waterfall methodologies.
• Strong knowledge of project management principles, project lifecycle, risk management, scope management, budget tracking, and resource planning.
• Experience managing cross-functional teams, including developers, QA engineers, business analysts, infrastructure teams, and business stakeholders.
• Demonstrated ability to deliver multiple projects simultaneously while meeting schedule, scope, quality, and budget objectives.
• Experience preparing and maintaining project documentation, including project plans, work plans, status reports, risk registers, and issue logs.
• Strong stakeholder management, communication, negotiation, and presentation skills, with the ability to engage both technical and business audiences.
• Experience with project management and collaboration tools such as Jira, Confluence, Microsoft Project, Azure DevOps, Trello, or similar platforms.
• Strong analytical, problem-solving, and decision-making skills with the ability to proactively identify and mitigate project risks.
• Experience in resource planning, workload management, and vendor coordination is an advantage.
• Familiarity with SDLC, DevOps, CI/CD, and software development best practices is preferred.
• Relevant certifications such as PMP, PRINCE2, Certified ScrumMaster (CSM), Professional Scrum Master (PSM), PMI-ACP, or equivalent are highly preferred.
• Ability to thrive in a fast-paced environment while managing competing priorities and driving successful project outcomes.
• Has experience working in an insurance/banking industry