We are looking for a Junior System Administrator. Your main tasks will be:
- Monitor the health of products and infrastructure and handle incoming alerts (150–250 per shift)
- Analyze alerts using Grafana dashboards, Zabbix metrics, and internal documentation, then fix the issue or escalate it
- Follow runbooks and instructions and do first-level troubleshooting on Linux and Windows servers
- Support the primary and senior duty administrators and join the response during major incidents
- Cover the primary duty shift on your own after onboarding, working with a team spread across several locations
We expect from you:
- 2+ years in system administration, monitoring, NOC/duty operations, or technical support
- Confident Linux command-line skills: connecting over SSH/VPN, navigating hosts, running Bash scripts
- Hands-on experience with Zabbix and Grafana at user level (metrics, hosts, host groups, dashboards)
- Understanding of monitoring basics
- Experience with Jira and Confluence
- Readiness for a rotating schedule: standard 5/2 (8-hour shifts) and 2/2 day and night shifts when covering for the primary duty administrator
- English at B1 level or higher
- Attention to detail and a responsible approach to work
What do we offer:
- REMOTE OPPORTUNITY to work full-time;
- The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment;
- Vacation 28 calendar days per year;
- 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
- Bonuses up to $5000 for recommending successful applicants for positions in the company;
- 50% payment for professional training, international conferences, and meetings;
- Corporate discount for English lessons;
- Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
- Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
- Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
