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DDigital Career Institute (DCI)
Germany9 months ago
Work format
Remote
English level
B2, upper-intermediate
An email or a Telegram message to the recruiter
DCI and Impact School are one. Working together, we are active in the education market, helping thousands of people start new careers.
Become part of the Digital Career Institute (DCI) – we are one of the leading providers of digital education in Germany. We help people choose a new career path by connecting education, the job market, and business.
To this end, we are looking for an experienced specialist for a permanent position (32-36 hours per week) to help us develop a training program for future IT support specialists.
DCI and Impact School are one. Working together, we are active in the education market, helping thousands of people start new careers.
Become part of the Digital Career Institute (DCI) – we are one of the leading providers of digital education in Germany. We help people choose a new career path by connecting education, the job market, and business.
To this end, we are looking for an experienced specialist for a permanent position (32-36 hours per week) to help us develop a training program for future IT support specialists.
Structuring a practice-oriented training program for IT support, including hardware, operating systems (Windows/macOS/Linux), and troubleshooting techniques.
Conceptualizing and independently creating all training modules, learning materials, and lab scenarios from scratch.
Designing and conducting interactive, location-independent digital classes.
Conceptualizing practical exercises for installing, configuring, and maintaining client systems and peripherals.
Teaching fundamental concepts like TCP/IP, DNS, DHCP, and configuring WLAN and LAN.
Transferring knowledge on ticketing systems, customer service skills, and basic ITIL processes.
Conducting modules on Endpoint Security, backup strategies, and identity management (e.g., Active Directory).
Practical experience in IT support of hardware as well as Windows, macOS, and Linux.
In-depth knowledge of networks in the areas of TCP/IP, DNS, DHCP, and WLAN/LAN.
Confident handling of client systems, peripherals, and ticketing system workflows.
Expertise in Endpoint Security, backup strategies, and Active Directory.
Independent creation of pedagogically valuable training materials.
Experience in conducting remote training and clearly explaining material to career changers.
Fluent German, as well as good English skills, and relevant IT certifications.
No commute required thanks to 100% remote work.
Freedom to conduct classes in your personal style, as long as they promote learning and are enjoyable for participants.
Work with social impact that has a long-term effect on people's careers.
Work in a modern digital business where AI, flexible hours, Workation, and Homeoffice are standard.
Keep fit with Urban Sports Club.
Work under the palm trees? Sure. Workation up to twice a year for 4 weeks in EU countries.
We compare skills, grade, work format and salary
Most often 37,100 to 52,400
