Tech.Support Manager / Allocation manager

Belgrade, Serbia**

An international company that develops reliable and relevant IT solutions for the B2C and B2B segments of the entertainment, gaming, and sports industries. Currently, we are supporting over 25 projects.

What you will do:

🟥Check, configure, and launch payment methods on projects; 🟥Develop platform-side methods: configure the display of payment methods on project pages; 🟥Interact with the second-level support team on issues they cannot resolve. Analyze the problem and propose solutions; 🟥Interact with the internal development department, write technical specifications for method development and/or bug fixing, and assign tasks, test the results; 🟥Distribute traffic across payment methods, configure payment method cascading systems;

What we expect:

💦Experience in project manager / account manager / payment manager roles for 1 year or more / Information Security; 💦Attention to detail; 💦Mathematical mindset; 💦Desire to learn and develop in a new direction; 💦English language proficiency at A2 level or higher; 💦A huge advantage will be: experience as a technical manager / payment support / client support.

What we offer:

☘️Flexible start of the workday from 8:00 to 10:00; ☘️Office-based work. Office: Belgrade (Braće Baruh street); ☘️Official employment; ☘️Work according to the Cyprus production calendar (most of the team is in Cyprus); ☘️Additional 4 days off per year paid by the company, paid vacation and sick leave; ☘️Opportunity to pay for professional training and skill development; ☘️Serbian language training at the office; ☘️Corporate lunches at the office.

To apply, write to recruiter contact and be sure to mention the city you are from!