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Etsy
Brooklyn, United States
171,000 – 231,000 USD
per year
Grade
Senior
Experience
from 7 years
Work Format
Hybrid, Remote
Employment
Full-time
English Level
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Title: Staff Quantitative UX Researcher Company: Etsy Location: Brooklyn, New York / Partially Remote
Location: Brooklyn, New York Workplace: Partially Remote Employment: Full time
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy employee, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.
We believe exceptional companies are built by exceptional teams, and we're intentional about it. That means hiring great people, setting them up for success from day one, and giving them real reasons to grow their careers here. We invest in development that goes beyond promotions, and we foster the trust and relationships that help people do their best work together.
We’re looking for a Staff Quantitative UX Researcher to help define and raise the quality of experiences across Etsy. You will lead a quantitative research and measurement practice — grounded in rigorous survey design, statistical analysis, and experimental methods — to help build buyer and seller experiences that are usable, distinctive, and polished.
You will establish a shared, quantitatively grounded definition of experience quality and build the measurement systems and statistical models needed to assess it consistently. You’ll benchmark core Etsy buyer and seller flows using validated metrics and longitudinal data, identify the most consequential usability gaps, and help teams understand — with statistical confidence — whether modernization efforts are significantly improving the customer experience.
This is a highly collaborative and influential individual contributor role. You will work across Etsy with Product, Design, Engineering, Analytics, and Research, translating quantitative evidence into clear priorities, standards, and recommendations. You will own a cross-functional measurement program, not simply a series of individual studies.
This is a full-time position reporting to a Director of Research.
The UX Foundations team helps Etsy build usable, distinctive, and polished experiences across our marketplace. The team develops the systems, patterns, guidance, and shared standards that enable product teams to deliver high-quality experiences at scale.
This role will work across Buyer and Seller experiences rather than supporting a single product area. We are focused on questions such as:
Of course, this is just a sample of the kinds of work this role will require. You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy’s discretion, or otherwise applicable with local law.
In addition to salary, you'll be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family. Base salary is determined by your location, skills, and experience.
Etsy uses two geographic pay zones to reflect the labor markets where we compete for talent: one called Geo-1, covering the New York City metropolitan area, San Francisco Bay Area, and Seattle metropolitan area, and one called Geo-2, covering all other U.S. locations. Salary ranges for this role vary by zone and are listed below.
We prioritize candidates based within commutable distance of Etsy’s Brooklyn Office. Depending on proximity, we ask team members to come in once or twice per week. Remote candidates outside commutable distance may be considered on a case-by-case basis, with the expectation of occasional travel to the office. Learn more details about our work modes and workplace safety policies here .
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.
At Etsy, we believe that a diverse, equitable, and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, national origin, religion or creed, sex, pregnancy (including childbirth and related medical conditions), gender, gender identity or expression, sexual orientation, age, citizenship or immigration status, marital or familial status, physical or mental disability, medical condition, genetic information, military or veteran status**, or any other characteristic protected by applicable federal, state, or local law**. If, due to a disability, you need an accommodation during any part of the interview or hiring process, please let your recruiter know and we will work with you to meet your needs. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.
B2 - Upper-Intermediate
B2 - Upper-Intermediate
RocketHunt estimate from real salaries
RocketHunt estimate from real salaries
