We are looking for a CX/UX Researcher to help us better understand user needs, behavior, and pain points, and to find opportunities for improving the user experience.
What needs to be done:
- Plan and conduct UX research: in-depth interviews, surveys, usability testing, and other methods;
- Independently organize research: find respondents, prepare scripts, and conduct interviews;
- Analyze results, identify insights, problems, and needs of different user segments;
- Document results and present findings to teams;
- Evaluate the impact of product changes on user experience;
- Study competitors, market trends, and best UX/CX practices.
What is important:
- Experience in conducting UX research, especially in-depth interviews;
- Understanding of qualitative and quantitative research methods;
- Strong analytical and communication skills;
- Ability to identify real user problems and distinguish facts from hypotheses;
- English at a level sufficient for conducting interviews;
- Knowledge of Figma; basic understanding of SQL will be a plus (analytics in ClickHouse).
What we offer:
- Fully remote work;
- A strong product team and a fast decision-making cycle;
- Result-orientation;
- Space for experiments and real impact on the product.
🖊 I await your CV and questions: recruiter contact
