Client Engagement & Account Management:

• Drive product/service adoption and usage in customer accounts.
• Ensure customer retention and prevent churn through proactive engagement.
• Upsell and cross-sell additional services/solutions to existing accounts.
• Maintain accurate CRM records of leads, opportunities, and engagement history.

Preferred Candidate Profile:

• Experience: 3–4 years in IT services/products/solutions sales OR presales/lead generation. Freshers with strong communication skills and a passion for sales may also apply.
• Market Exposure: Proven experience in selling to US, Canada, UK, Middle East, and Europe markets is highly preferred.
• Technical Understanding: Familiarity with CRM, ERP, Cloud, and Digital Transformation solutions will be an advantage.
• Sales Skills: Strong background in solution selling, virtual/remote sales, cold calling, and email/LinkedIn outreach.
• Tools Proficiency: Experience with CRM platforms (HubSpot, Zoho, Salesforce, etc.), email marketing tools, and LinkedIn automation.
• Soft Skills: Excellent communication, presentation, negotiation, and interpersonal skills. Target-driven and self-motivated with the ability to work in night shifts (US/Canada/UK time zones).

Key Responsibilities: (optional)

Content Strategy & Development:

• Design and execute content strategies aligned with digital marketing objectives.
• Produce original, engaging, and high-impact content for websites, blogs, email campaigns, and all major social media platforms (LinkedIn, Instagram, Facebook, X, YouTube, etc.).

SEO & Copywriting:

• Write SEO-optimized articles, product and service page content, and marketing materials to drive traffic and engagement.

Creative Collaboration:

• Partner with the design and marketing teams to produce visuals, videos, and infographics that enhance brand storytelling.
• Repurpose existing content into various formats, such as short videos, reels, or newsletters.

Content Planning & Management:

• Develop and maintain content calendars for consistent publishing and promotional activities.

Research & Optimization: