Senior Product Analyst (Search & Recommendations)

Joom is a global cross-border marketplace where millions can find anything they want at fair prices. Joom helps consumers to make shopping easy and entertaining and provides access to interesting and unique goods from around the world.

Joom is one of the key businesses of Joom Group, an international group of tech-centric group of e-commerce companies founded in 2016 in Latvia. Joom Group also includes other businesses: JoomPro, the first and only end-to-end cross-border B2B marketplace; JoomPulse, an AI analytics tool for Mercado Livre sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses and products.

We are looking for a Senior Product Analyst within the “Search & Recommendations” domain, working closely with ML engineers, software developers, and product managers. You will be supported by a strong analytics team that you can tap into for complex challenges, as well as a sophisticated internal tooling stack: an in-house A/B experimentation platform, a proprietary conversational analytics tool, a suite of MCPs and AI agents for routine workflows, high-quality data in BigQuery and Spark, and a transparent ETL pipeline built with Airflow and dbt.

This role is for someone who wants to be an owner of metrics and a driver of decisions within the domain: rethinking what “good search” means for us (from relevance to search success), independently uncovering insights and driving ideas all the way to production.

Responsibilities

• Develop and maintain a hierarchy of product metrics for Search & Recommendations (ensuring they are accurate, clearly understood by the team, and truly reflect product quality)
• Design, launch, and interpret A/B tests; improve tooling and automation around experiment analysis