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SD Worx
Málaga, Spain5 days ago
Grade
Senior
Experience
from 5 years
Work format
Hybrid
English level
C1, advanced
An email or a Telegram message to the recruiter
SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices across Europe and in Mauritius. Our purpose is to bring people solutions to life, enabling organisations of all sizes to turn Human Resources into a source of value for both the business and its people. Our people solutions cover the entire employee journey – from getting people paid to attracting, rewarding and developing talent.
As a Communication Lifecycle Designer, you have the opportunity to build and shape a growing lifecycle engagement capability, bringing structure, innovation and scalable communication approaches to how SD Worx connects with customers across its digital ecosystem. You will design scalable, customer-centric communication journeys that support customers throughout their digital lifecycle – from activation and adoption to ongoing engagement, retention and reactivation. Working within the Engagement team, you will translate our Engagement strategy, customer segments and key customer moments into relevant, coordinated communication journeys. You will define the audiences, triggers, timing, channels and personalization logic needed to deliver the right communication at the right moment, connecting in-platform and off-platform touchpoints into a seamless customer experience. A key part of your role will be to move beyond individual campaigns and communication requests towards a structured and scalable lifecycle communication approach. You will create reusable journey blueprints, standards and playbooks that support the rollout, adoption and continued usage of priority digital capabilities and transversal assets across markets. Working closely with Marketing, CRM, Digital Experience, Product, Data and local market teams, you will ensure that lifecycle communication journeys are customer-centric, measurable, implementation-ready and scalable across SD Worx.
Salary range information will be shared with candidates during the initial interaction with the Talent Acquisition team, either by phone or email.
SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices across Europe and in Mauritius. Our purpose is to bring people solutions to life, enabling organisations of all sizes to turn Human Resources into a source of value for both the business and its people. Our people solutions cover the entire employee journey – from getting people paid to attracting, rewarding and developing talent.
As a Communication Lifecycle Designer, you have the opportunity to build and shape a growing lifecycle engagement capability, bringing structure, innovation and scalable communication approaches to how SD Worx connects with customers across its digital ecosystem. You will design scalable, customer-centric communication journeys that support customers throughout their digital lifecycle – from activation and adoption to ongoing engagement, retention and reactivation. Working within the Engagement team, you will translate our Engagement strategy, customer segments and key customer moments into relevant, coordinated communication journeys. You will define the audiences, triggers, timing, channels and personalization logic needed to deliver the right communication at the right moment, connecting in-platform and off-platform touchpoints into a seamless customer experience. A key part of your role will be to move beyond individual campaigns and communication requests towards a structured and scalable lifecycle communication approach. You will create reusable journey blueprints, standards and playbooks that support the rollout, adoption and continued usage of priority digital capabilities and transversal assets across markets. Working closely with Marketing, CRM, Digital Experience, Product, Data and local market teams, you will ensure that lifecycle communication journeys are customer-centric, measurable, implementation-ready and scalable across SD Worx.
Salary range information will be shared with candidates during the initial interaction with the Talent Acquisition team, either by phone or email.
SD Worx values diversity and inclusion in the workplace. We welcome applications from all qualified candidates regardless of origin, nationality, gender, gender identity, sexual orientation, age, disability, religion, ethnic or social background, or stage of life.
All hiring decisions are made based on skills, experience and role-related qualifications.
We compare skills, grade, work format and salary
Most often 39,300 to 58,700
