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2 months ago
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Grade
Middle
Experience
from 3 years
Work Format
Remote
Employment
Full-time
English Level
C1 - Advanced
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We’re looking for an experienced Customer Success Manager to join a fast-growing AI platform in the iGaming industry.
📍 Remote / Israel
🕐 Full-time
Responsibilities: • Manage client onboarding and ongoing account relationships • Act as the main point of contact for B2B clients • Coordinate client requests with Product, R&D, Support, and Sales • Manage issues end-to-end and ensure timely resolution • Monitor client satisfaction, engagement, and account health • Collect client feedback and support process improvements
Requirements: • 3+ years in Customer Success, Onboarding, Technical Support, or Delivery • B2B SaaS / platform experience preferred • iGaming or casino industry experience is a strong advantage • Strong communication and client-management skills • Ability to understand and explain technical products • Fluent English is mandatory
Interested? Feel free to reach out directly 📩
