Kaztour

Product Manager (CRM / Integrations)

Almaty, Kazakhstan9 months ago

Details

Grade

Middle

Work format

Onsite

Employment

Full-time

A cover letter for this job

An email or a Telegram message to the recruiter

About the role

Vacancy for Product Manager (CRM / Integrations) at Kaztour

We create and develop digital products in the tourism industry. Our solutions are used daily by thousands of customers and internal teams. We are currently looking for a strong operational Product Manager who knows how to bring initiatives to fruition, not just write documentation.

Responsibilities

Full responsibility for the development of CRM and integrations (1C, billing, external services)
End-to-end delivery: from idea to implementation
Forming a roadmap with a focus on business results
Decomposing complex initiatives and controlling deadlines
Managing sprints, releases, and implementation quality
Working with hypotheses, quick tests, quick wins
Transparent communication with the CPO and business

Requirements

Experience with CRM and integrations (REST API, 1C — a plus)
Understanding of billing/transactional processes
Ability to manage scope and risks
Experience in launching major features or products
Systematic approach, speed, proactivity, and responsibility

Tools:

PRD, User Stories, CJM, BPMN, Agile/Scrum/Kanban, Jira/Confluence, A/B tests, product analytics, basic understanding of UX/UI.

Benefits

Almaty | Office schedule 5/2

Work in a large tourism company with a strong digital focus
Real impact on the product
Corporate discounts on tours and English language courses
Modern office in Almaty at Al-Farabi-Zharokova (5/2 schedule, 09:00–18:00)

Вакансия Product Manager (CRM / Integrations) в Kaztour

Алматы | Офис 5/2

Мы создаём и развиваем цифровые продукты в сфере туризма. Наши решения ежедневно используют тысячи клиентов и внутренних команд. Сейчас ищем сильного операционного Product Manager, который умеет доводить инициативы до результата, а не только писать документацию.

Что нужно делать:

Полная ответственность за развитие CRM и интеграций (1С, биллинг, внешние сервисы).
End-to-end delivery: от идеи до внедрения.
Формирование roadmap с фокусом на бизнес-результат.
Декомпозиция сложных инициатив и контроль сроков.
Управление спринтами, релизами и качеством реализации.
Работа с гипотезами, быстрые тесты, quick wins.
Прозрачная коммуникация с CPO и бизнесом.