Vacancy: Customer Support Engineer (FinTech / Forex)

📍 Location: Limassol, Cyprus (with a full relocation package) 🏢 Company: Spotware Systems 💼 Employment: Full-time, shift schedule 24/6 (after training)

We are looking for a strong technical specialist in B2B support to strengthen our team in Cyprus and ready to work with large-scale FinTech products.

What you need to do: • Investigate technical and functional incidents from clients and internal teams. • Interact with developers and providers to solve tasks. • Create and update technical documentation.

What we expect from you: • Experience in technical support for brokers or FinTech for 4+ years. • Excellent knowledge of MT4/MT5 platforms (Manager/Admin), plugins, and gateways. • Understanding of liquidity bridge operations (oneZero, PrimeXM, Centroid). • Proficient SQL (data analysis, query writing, and optimization). • Fluent English language. • AI-augmented: you actively use AI in your daily work to improve efficiency

Will be a plus: experience with API, knowledge of FIX protocol, or scripting skills.

Conditions and benefits: • Competitive salary + career growth. • 🚀 Powerful relocation package: tickets, visas, transfer, and a relocation bonus. • Medical insurance + sports compensation. • Comfortable office: fresh fruits every day, pizza on Wednesdays, Friday snacks. • Free Greek language courses, bonuses for birthdays and the birth of children.

To apply: @lovsepian