🚀 We’re hiring: Customer Support Engineer Spotware Systems is looking for an experienced Customer Support Engineer to join our team in Limassol, Cyprus 🇨🇾

What you’ll be doing: 🔹 Supporting B2B clients on technical and functional issues 🔹 Investigating incidents using logs, SQL and application-level analysis 🔹 Working with MT4/MT5, plugins, gateways and liquidity bridges 🔹 Coordinating with clients, internal teams and third parties 🔹 Troubleshooting issues and driving them through to resolution 🔹 Building deeper expertise in Forex and brokerage technology 🔹 Using AI tools to improve your day-to-day workflow What we’re looking for: ✔️ 3+ years of technical support experience in brokerage or fintech ✔️ Experience with MT4/MT5 Manager & Administrator ✔️ Knowledge of liquidity bridges such as oneZero, PrimeXM, Centroid or similar ✔️ Practical SQL skills ✔️ Strong analytical and problem-solving skills ✔️ Strong English ✔️ Willingness to work on a rotating shift schedule after training (24/6 coverage) Nice to have: API integrations, FIX protocol, programming/scripting skills. 📍 Location: Limassol, Cyprus 💼 Type: Full-time ✈️ Relocation support available