We're a design-led lifestyle brand and are looking for someone who can combine technical CRM expertise with a strong understanding of brand, design, and customer experience.
Responsibilities
• Improve foundational lifecycle flows
• Build and optimise automated email journeys
• Refine segmentation and audience logic
• Strengthen retention infrastructure
• Prepare a cleaner CRM setup ahead of a future Klaviyo migration
Requirements
• 5+ years' experience with Klaviyo and/or Dotdigital
• Strong DTC, retail or e-commerce experience
• Proven lifecycle marketing case studies
• Ability to move between strategy and execution
• Strong design sensibility and attention to brand voice
Nice to have
Ideally CET timezone and available to collaborate in person once a month in office.
Benefits
Looking for a freelance CRM & Lifecycle Marketing Specialist (Dotdigital / Klaviyo) to support on a project basis (initial 2–3 month contract).
Looking for a freelance CRM & Lifecycle Marketing Specialist (Dotdigital / Klaviyo) to support on a project basis (initial 2–3 month contract).
We're a design-led lifestyle brand and are looking for someone who can combine technical CRM expertise with a strong understanding of brand, design, and customer experience.
You'll help:
• Improve foundational lifecycle flows
• Build and optimise automated email journeys
• Refine segmentation and audience logic
• Strengthen retention infrastructure
• Prepare a cleaner CRM setup ahead of a future Klaviyo migration
We're looking for someone with:
• 5+ years' experience with Klaviyo and/or Dotdigital
• Strong DTC, retail or e-commerce experience
• Proven lifecycle marketing case studies
• Ability to move between strategy and execution
• Strong design sensibility and attention to brand voice
Ideally CET timezone and available to collaborate in person once a month in office.
Interested? Share your portfolio, website or LinkedIn profile below, or send me a DM. Referrals welcome.
