An AI Assistant Product Manager (international project) is required for the investment company BCS World of Investments.
BCS World of Investments is a leader in the investment industry. Since 1995, they have been creating innovative products, developing strong expertise, and building an entrepreneurial culture. The company has over 6000 employees nationwide. Over 1 million clients trust the company, which helps them manage their capital, achieve their goals, and stay one step ahead.
Role Objective:
To build and develop the AI direction as a product function that ensures measurable business impact: increased customer value, reduced operating costs, and improved business scalability.
A key product role within the business/project ecosystem. High degree of autonomy and responsibility for results.
Responsibilities:
AI Strategy and Prioritization:
- Formulate AI strategies in conjunction with the overall product and business strategy.
Define Priority AI Cases:
- Customer products (AI assistant, personalization, recommendations)
- Customer support and operations
- Risk, fraud, compliance automation
- Internal team tools
AI Products and Delivery:
- Own AI products and functions end-to-end: from idea to scaling.
- Manage the AI roadmap.
- Control the quality of AI solutions in terms of UX, implementation, competitiveness, and reliability.
Integrating AI into Customer Journeys and Processes:
- Embed AI functions into key customer scenarios.
- Collaborate with UX and Product teams on user experience.
- Optimize business processes through AI automation.
Business Impact and Metrics:
- Responsibility for the business results of AI functions:
- LTV, retention, NPS
- Reduction of operational and support costs
- Formulate and monitor KPIs for the AI direction.
- Prepare reports.
Candidate Requirements:
- English language proficiency (C1 level and above).
- Experience in international projects will be an advantage.
Mandatory:
- 5+ years of experience in product management / product leadership.
- Hands-on experience launching AI/ML features or data-driven products.
- Understanding of ML models and LLM principles (no requirement to be a data scientist).
- Experience with product metrics and business metrics, creating and implementing AI assistants from scratch.
- Ability to translate business tasks into AI product requirements.
Will be an advantage:
- Experience in FinTech, banking, or payment services.
- Experience with AI assistants, recommendation systems.
- Experience in an international or multi-jurisdictional environment.
Company Offers:
- Competitive compensation.
- Work in a company — a leader in the investment market.
- Development in the field of artificial intelligence.
- Opportunities for career growth (promotion sessions for high-performing employees).
- Comfortable office in the center of Moscow (Prospect Mira metro station).
- Working hours from 9:30 to 18:00.
- Voluntary Medical Insurance (VMI) — an extended program from the first week of employment (dentistry, life insurance, travel insurance, psychologist services, legal assistance, telemedicine, possibility to add family members to the VMI program at corporate rates, etc.).
- Discounts at fitness clubs (WorldClass, X-Fit, etc.), sports clubs (running, football, volleyball, hockey, basketball). We also have a large board game enthusiasts club!
- Trainings, the "BCS Environment" program — a series of events with external and internal speakers on key topics in economics, business, finance, technology, and art.
- Rich offline corporate life: New Year's parties, company anniversaries, team building events, joint outings based on interests.
- Events for employees' children (New Year's trees, Children's Day, gifts for September 1st and New Year).
- Corporate mobile communication, preferential banking services, corporate discounts through the BestBenefits program (on services from travel agencies, education, food products, in restaurants and bars, in shops and beauty salons, etc.).