Product Operations Manager

Department: Product

Employment Type: Full Time

Location: United Arab Emirates

Reporting To: Ksenia Maiorova

Description

The Product Operations Manager owns the operational backbone of our SuperApp home screen and experimentation pipeline across two core areas: UX and Personalization. In this role, you will turn the home screen into a reliably governed shared surface and manage our day-to-day A/B testing platform, ensuring Product Managers can focus on strategic decisions rather than technical test mechanics.

You will partner closely with cross-functional teams in Product, Engineering, Data Science, and Design to align strategy, execution, and data quality. As the central coordinator for our shared surfaces, you will manage the experimentation intake process, maintain the single source of truth for all active tests, and ensure conflicting feature launches never collide.

Key Responsibilities

Impact & Scope

• Strategic Impact: Scales SuperApp experimentation from ad-hoc to a governed, dependable capability. Protects the home screen's integrity by ensuring UX changes, new verticals, and personalization logic roll out without conflict or regression
• Financial Impact: Accelerates validation of features driving multi-vertical revenue. Enforces guardrails (SRM, early stops) to prevent revenue-negative changes
• Geographic Scope: Global—owns the experimentation pipeline across all SuperApp markets

Collaboration & Communication