We are looking for a Director of Product Strategy at Moscow Credit Bank.
Responsibilities:
- Development and evolution of the product strategy for corporate business, including regular assessment of the product portfolio and identification of priority development areas.
- Conducting market and competitive environment analysis for corporate banking business, including product offerings, tariff models, customer journeys, service channels, market, and technological trends.
- Identification and assessment of opportunities for development, digitalization, changes in customer journeys, revision of tariff models, optimization and transformation of corporate banking products, including credit products and credit conveyor, transactional products and remote banking services.
- Organization of the development of proposals for the transformation of end-to-end business processes of corporate business, including sales and customer service processes based on CRM, credit process, transactional services, and remote banking services.
- Formation and elaboration of new product and transformation initiatives based on customer needs, competitive analysis, regulatory changes, technological capabilities, and economic feasibility.
- Organization of the process for preparing weekly and quarterly reports to the customer and sponsors of strategic projects.
- Preparation of proposals for the Bank's management on product portfolio development and process transformation, including concepts, target models, business cases, effect assessments, and implementation roadmaps.
Requirements:
- At least 5 years of experience in the banking sector, preferably in corporate banking business.
- At least 3 years of experience in management or expert positions in the areas of corporate banking product development, product strategy, business transformation, or commercial process development.
- Deep practical experience in at least several of the following areas:
- automation of the credit process in a large segment
- transactional products and cash management services
- remote banking services for corporate clients
- CRM and commercial process development
- customer journey management and automation of corporate client services
- Experience in analyzing and developing the product portfolio of corporate business: identifying products and areas requiring development, digitalization, tariff model changes, or optimization. Experience in analyzing the market and competitive products, forming proposals for the bank's product development.
- Experience in developing and implementing end-to-end changes in business processes affecting multiple departments and information systems.
- Experience in preparing concepts, business cases, target models, and proposals for launching new products or transforming existing processes.
- Experience in large-scale digital transformation projects for corporate business is desirable