Senior Product Manager

Luxclusif is a technology-driven global B2B platform founded in 2013 and part of Farfetch since 2021. Dedicated to redefining the luxury paradigm by offering premium pre-owned fashion to a global audience, Luxclusif has pioneered the global luxury resale market, with advanced data-driven solutions to facilitate the buying and selling of high-end pre-owned items. With operations spread across the globe and strategic warehouses in key locations, ensure a seamless supply of luxury goods, ensuring item curation, quality control, operations, logistics to technology integrations and sales, delivering an unmatched resale experience for brands, retailers, and end-customers.

THE TEAM Our R&D team is responsible for designing, developing, and evolving the internal products that power our business. As a B2B company specializing in second-hand luxury items, we rely on technology to optimize every stage of our operations, from buying and Inbound logistics to selling and post-sales support.

PORTO Our office is near Porto, in the north of Portugal, and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals.

THE ROLE As a Senior Product Manager (Supply Chain), you will define and execute the product strategy for our core Supply Chain operations, including inbound logistics, processing, and stock management. You will be a highly autonomous and strategic leader, driving significant automation initiatives to enhance efficiency and scalability. Your influence will be critical in aligning internal and external stakeholders to deliver a world-class, seamless luxury resale experience.

What You'll Do

• Define and own the long-term product strategy for our Supply Chain & Logistics platform, aligned with company growth, cost efficiency, and customer experience goals
• Lead end-to-end shipment management product initiatives — from carrier selection and label generation to real-time tracking, exception handling, and last-mile delivery optimization
• Own the product vision for dropshipping operations, designing scalable flows that coordinate inventory visibility, order routing, and supplier fulfillment without compromising on quality or speed
• Map, design, and optimize end-to-end operational and financial flows — including logistics cost reconciliation, returns processing, and their downstream financial impact
• Drive integrations with key external and internal tools (WMS, ERP, carrier APIs, e-commerce platforms), acting as the product bridge between Engineering, Operations, and executives
• Operate with high autonomy and strategic ownership across the full product lifecycle — from discovery and scoping through delivery, iteration, and impact measurement
• Lead stakeholder alignment across all levels: executive leadership (C-level), Operations leads, Finance, and external partners — translating complex operational realities into clear product decisions and roadmaps
• Define and monitor KPIs across logistics performance (e.g., shipment accuracy, carrier SLA compliance, processing cycle time) and operational financial metrics
• Anticipate operational bottlenecks before they become business problems — bringing a critical thinking and continuous improvement mindset to everything you do
• Collaborate with Engineering to break down strategic initiatives into well-defined, actionable backlogs, ensuring high-quality and on-time delivery

Who You Are

• 5+ years of Product Management experience, with a strong track record in logistics, supply chain, or operationally complex B2B/marketplace platforms
• Deep understanding of shipment management flows and ideally hands-on experience with dropshipping or distributed fulfillment models
• Familiarity with operational-financial flows: how logistics decisions translate into costs, reconciliation, and financial reporting
• Experience driving integrations with tools such as WMS, ERP, TMS, or carrier platforms (e.g., EasyPost or equivalent) — able to speak both product and technical language fluently
• Exceptional communicator (verbal and written, English mandatory) — proven ability to align and influence stakeholders across executive, technical, operational, and financial functions
• Highly autonomous and self-directed, with strong critical thinking and the ability to make sound decisions in ambiguous, fast-moving environments
• Data-driven, using metrics and analysis to drive prioritization and demonstrate impact
• Proactive problem-solver with a bias for action and a continuous improvement mindset

Rewards & Benefits

• Health insurance for the whole family, flexible working environment and well-being support and tools
• Extra days off, sabbatical program and days for you to give back for the community
• Training opportunities and free access to Udemy
• Flexible benefits programme