#vacancy #admistrator #asterisk #remote

Asterisk Administrator

Work format - remote world / relocation to Cyprus (welcomed) Income - up to $2,000

Requirements:

• Work experience of 3+ years • Deep practical experience with Asterisk (13+ / 16+ / 18+) • Experience in building and supporting VoIP systems for support / call centers / fintech • Solid understanding of SIP, RTP, NAT, QoS • Experience with SIP trunks • Configuration of IVR, Queues, skill-based routing, overflow, fallback • Experience with call recording and working with CDR / CEL • Linux (Ubuntu/Debian), working with production servers • Security: SIP brute-force, Fail2Ban, firewall, ACL, rate limits • Experience integrating Asterisk with CRM, billing, antifraud, API • Experience with AMI / ARI (integration with backend systems)

Responsibilities:

• Support and development of the fintech service telephone platform • Ensuring stable operation of support / collections / sales

Configuration and support: IVR, operator queues call routing based on business logic. • Integration of Asterisk with internal systems (CRM, backend, billing). • Ensuring fault tolerance and minimal downtime • Monitoring call quality (SLA, ASR, ACD) • Analysis and troubleshooting of communication problems and delays • Load optimization and system scaling • Updating and modernizing existing VoIP infrastructure • Documentation of call-flow, routing schemes, and integrations • Interaction with backend, support, and security teams

To apply: @anaanana1111