Retention Operator

iGaming, Valencia, full-time office)

An international iGaming company is looking for a Retention Operator to work with existing players.

Responsibilities: • Outbound calls to existing players • Communication via WhatsApp, Telegram and email • Presenting bonuses and promotions • Handling objections • Working with CRM • Meeting KPI targets

Requirements: • Native Spanish or Portuguese — mandatory • Conversational English (for team communication) • 1+ year of experience in retention or sales • iGaming experience is a plus

We offer: • Office-based work in Valencia • Fixed salary 1000 usdt + bonuses • Working hours: Tuesday-Saturday, 11:00-20:00/21:00 • Training and career growth

Please apply only if you are a native Spanish / Portuguese speaker and are based in / willing to work from Valencia