Data Analyst Italy

Reports to: Digital CRM & Media Director Italy Contract Type: Permanent Location: Milan, Italy

About the Role

As digitalization accelerates across all divisions, our business model increasingly relies on seamless digital and physical client journeys. To support this transformation, we are seeking a Data Analyst to join our Digital Team in Italy. Your mission: leverage data for actionable client insights that empower all our divisions and markets.

Key Responsibilities

• Collect and analyze data from multiple sources
• Create clear dashboards and reports to present analytical findings
• Interpret results to identify key trends, opportunities, and challenges
• Collaborate closely with Divisions to understand data needs and develop tailored analyses and solutions
• Maintain and enhance data systems and analytical tools to ensure accuracy and relevance
• Conduct complex analyses and synthesize findings into impactful, decision-ready reporting

Required Qualifications

• Bachelor’s or master’s degree in business, Economics, Data Analytics, Marketing, or related field
• 2–4 years of experience in a data/analytics role, ideally in retail, luxury, or CRM
• Strong proficiency in Excel and Power BI
• Familiarity with Salesforce and Imagino
• Fluent in English; Italian is a strong plus

Desired Skills & Attributes

• Analytical mindset with strong attention to detail and data accuracy
• Ability to synthesize complex data into clear, actionable insights for diverse stakeholders
• Strong communication skills and ability to train non-technical users
• Comfortable managing multiple deliverables across three Divisions simultaneously
• Proactive, autonomous, and passionate about the luxury industry