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Client Success Manager
3 months ago
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Details
Grade
Middle
English Level
C1 - Advanced
Average salary for this role
RocketHunt estimate from real salaries
1,690USDper month
1,3002,270
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Description
Client Success Manager
Requirements:
Experience in A2P;
Expertise in iGaming;
Experience with Alaris (or equivalent), ability to collect statistics in Excel, Hubspot/Salesforce;
Proactivity, project-based approach to work, communication skills (oral and written), analytical mindset;
English and Russian C1 level mandatory
Responsibilities:
Commercial management of end-clients (+ upselling / cross-selling to the existing client portfolio);
Onboarding of new clients, monitoring and development of key performance indicators for the portfolio, proactive client relationship management, coordination in resolving various client traffic issues (together with other departments - support, routing).