Wazzup is a sought-after B2B SaaS product used by 35,000 companies in 173 countries. It's a B2B SaaS service that helps businesses manage sales and customer communications via messengers directly from their CRM. The company operates at a high pace, values responsibility, independence, process honesty, and results.
We are looking for a Product Analyst to join our team.
Your responsibilities will include:
- Providing the product team with reliable data on key metrics within agreed-upon deadlines.
- Compiling and analyzing the user activation funnel from lead to subscription payment, identifying bottlenecks.
- Creating and maintaining tables and dashboards.
- Conducting experiments and drawing unambiguous conclusions from them.
- Monitoring metrics after product changes are released.
- Preparing analytical notes on changes in product metrics.
- Investigating the reasons for metric deviations and user churn.
- Training users on how to interact with dashboards and tables.
- Fulfilling tasks from the product manager and CPO.
What we expect from candidates:
- 1–3 years of experience as a Product Analyst in B2B segments, sales, marketing, or finance.
- Solid understanding of core product metrics, experience participating in the design and validation of event tracking and metric definition with product owners: acquisition funnels, retention, monetization, LTV, unit economics, cohort analysis.
- Solid knowledge of statistics and econometrics: hypothesis testing, confidence intervals, effect size, power and MDE, regression analysis, types of errors, and model quality metrics.
- Experience conducting experiments from design to justification of conclusions, including selection of criteria, target, and auxiliary metrics.
- Understanding of what to do when an experiment cannot be conducted: DiD, RDD, synthetic control.
- Proficiency in Python for statistical analysis and modeling: pandas, statsmodels, scipy.
- Strong command of any SQL dialect, including window functions and approaches for working with event streams. We use BigQuery and Postgres.
- Experience with data visualization using any BI tool. We use Tableau.
- Experience working in a product team: with developers, product managers, and data analysts.
- Ability to explain complex concepts in simple terms.
- Results-orientation: ability to quickly dive into a problem and solve it quickly or propose a solution.
Will be an advantage:
- Basic knowledge of the product and domain: CRM systems, Wazzup, experience working with them.
- Ability to understand data origins in the data mart by analyzing the Airflow graph and dbt model.
- Understanding the specifics of columnar databases and the ability to optimize queries: explain, execution tree, clustering, and partitioning.
- Experience working with Git.
- Interest in GenAI, experience with AI agents and analyzing unstructured data.
Conditions:
- Remote work from any city in Russia;
- Minimum bureaucracy, all issues are resolved humanely;
- Reimbursement of medical treatment costs.
