Automation Customer Support Specialist

We are looking for a hands-on Automation Customer Support Specialist who can design and build autonomous customer support workflows using AI agents, orchestration systems, and AI-assisted tooling. This role focuses on building scalable AI-powered support solutions that reduce manual work, improve support quality, and optimize customer operations.

We are actively integrating AI and automation into all areas of the business and expect candidates with mindset focused on improving efficiency and deliver a better user experience.

What is in it for you?

• Radical Ownership — Step into a role where your technical contribution directly shapes a growing product used by millions of creators worldwide.
• Creative Autonomy — Have the freedom to propose, test, and implement ideas that improve both user experience and operational workflows.
• Collaborative Culture — Join a team that values curiosity, constructive feedback, and great taste in music.

Working schedule:

• Working hours: 12:00–20:00, Cyprus timezone
• 5/2 schedule with floating days off