Looking for a Support Manager (iGaming)
Hi! We are Fixa Casino. We are looking for someone who will help players, solve issues, and make the service better.
What needs to be done:
- Respond to player inquiries via chat, email, and messengers.
- Assist with registration, verification, bonuses, payouts, and technical issues.
- Process requests quickly, politely, and according to regulations.
- Identify problematic situations and transfer information to adjacent departments.
- Handle objections and maintain player loyalty.
What's important:
- iGaming / gambling experience is mandatory (understanding of specifics, verification processes, bonus systems).
- Excellent communication skills and stress resistance.
- Proficient oral and written communication.
- Ability to work in a multitasking environment.
Conditions:
- Salary: $800 – $1000 per month.
- Full remote, flexible schedule.
- Work in conjunction with the team, clear tasks.
- Payments twice a month.
