Deputy Head of Digital Projects at the Medical Cosmetic Company Geltek
Medical cosmetic company Geltek is looking for a Deputy Head of Digital Projects who can understand business processes, translate business tasks into development language, manage contractors and internal executors, control project implementation, and help the company systematically develop its digital infrastructure.
Responsibilities:
- CRM Bitrix24, website on 1C-Bitrix, AI-based projects.
What you will be doing:
Analyzing processes and finding growth points:
- Understanding company business processes: CRM, website, orders, client services, marketing processes, integrations between systems.
- Analyzing incoming tasks and initiatives from the business: clarifying the goal, evaluating benefits, priority, possible implementation options, forming clear requirements for tasks.
Managing digital projects from task to result:
- Managing projects and tasks in Kaiten: from initial analysis and task definition to controlling implementation and accepting the result.
- Managing tasks for developing the website on 1C-Bitrix, Bitrix24 (as a working system for sales, marketing, client service, and internal processes).
- Participating in the development of Bitrix24: analyzing how funnels, cards, fields, robots, business processes, access rights, and integrations are structured.
- Interacting with developers, managers, internal customers, and external contractors.
- Setting tasks in such a way that the business goal, work logic, expected result, and acceptance criteria are clear to the executors.
- Controlling deadlines, quality of implementation, and conformity of the result to the initial task.
- Participating in the development of internal services, integrations, and microservice architecture from the perspective of business logic and product management.
- Formulating business tasks for artificial intelligence-based projects (evaluating where AI can truly improve processes and where implementation would be excessive).
- Taking on projects using LLM, RAG, AI agents, machine learning, and other AI tools.
What is important:
- At least 3 years of experience in one or more roles: business analyst, product owner, or digital project manager.
- Practical experience with CRM systems (creation, configuration, development, process design in Bitrix24).
- Experience working with 1C-Bitrix websites.
- Experience participating in AI solution implementation projects.
- Ability to write clear requirements, set tasks, and accept results.
- Analytical skills: ability to work with data (SQL).
- Willingness to take responsibility not only for setting tasks but also for ensuring that the solution actually works within the company's processes.
Will be an advantage:
- Experience with 1C and understanding the logic of integrations between 1C-Bitrix and CRM.
- Understanding how LLM, RAG, CAG, AI agents work.
- Experience with BI tools: Power BI, Grafana, or similar.
- Experience with InfluxDB, monitoring systems, or technical analytics.
