Senior Business Analyst / ITSM

Russia16 days ago

Details

Grade

Senior

Experience

from 5 years

Work format

Remote

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Requirements

Business analyst experience of 5+ years. Mandatory experience with ITSM processes: CMDB, SLA, Service Requests. Understanding of IT service management and service request processes. Ability to work in a dynamic environment, quickly switch between tasks, and adapt to changing priorities. Proactivity, independence, and developed communication skills. Will be an advantage: ITIL certification. Knowledge of the SimpleOne platform (optional).

Benefits

Location: 📍Remote, RF. . Only via sole proprietorship contract.

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Key skills

ITSM
CMDB
SLA
Service Requests
ITIL
SimpleOne

Salary estimate

311,000RUBper month

Most often 261,000 to 384,000

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Требования: Опыт работы бизнес-аналитиком от 5 лет. Обязательный опыт работы с процессами ITSM: CMDB, SLA, Service Requests. Понимание процессов управления IT-услугами и сервисными запросами. Умение работать в динамичной среде, быстро переключаться между задачами и адаптироваться к изменению приоритетов. Проактивность, самостоятельность и развитые коммуникативные навыки. Будет преимуществом: Наличие сертификации ITIL. Знание платформы SimpleOne (необязательно).

Локация: 📍Удалённо, РФ. Только по ИП. Контакт для отклика: +CV

Details

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