#vacancy #Hiring #Remote #HeadOfSales #CustomerSuccess #iGaming #Casino #B2BSales

🎯** Head of Sales & Customer Success | Remote**

We are looking for a Head of Sales & Customer Success to become the key commercial face of Highrollers Club — a VR-based platform for developing VIP players for iGaming operators.

The company is in an active scaling phase: the first clients are signed, the product has been presented at international conferences, and the commercial function is currently being formed. This role combines personal sales, development of existing clients, and building a department from scratch — with a direct impact on growth strategy.

What you will be doing

Strategy and Market 🔸Participate in the development of the go-to-market strategy, define ICP and priority segments. 🔸Analyze the market and competitors, prepare regular reports. 🔸Develop partnerships and affiliate channels.

Sales 🔸Personally close B2B deals with casinos and iGaming operators: from cold outreach to C-level negotiations. 🔸Conduct product demos and presentations. 🔸Work with leads from conferences and your personal network. __ Customer Success & Account Development__ 🔸Manage and develop clients after contract signing, build long-term relationships. 🔸Train clients on the product, help them unlock its full potential. 🔸Work on increasing purchases and expanding cooperation with current clients. 🔸Maintain client reporting: product usage status, churn risks, growth opportunities.

Team Building 🔸Evaluate and develop the already hired team (sales manager, account manager). 🔸Hire and onboard new employees as the department grows. 🔸Develop scripts, KPIs, and motivation systems.

Requirements 🔹5+ years in B2B sales, experience closing deals at the C-level. 🔹Experience in sales or customer success / account management in iGaming or a related complex B2B industry. 🔹Experience in building processes: KPIs, pipeline, reporting. 🔹Confident business communication skills, presentable appearance. 🔹Russian language — fluent, English — Upper-Intermediate (B2) or higher. 🔹Willingness for regular international business trips.

Will be an advantage ✔️Existing network of contacts in casino / iGaming operators. ✔️Experience participating in international conferences and industry events. ✔️Experience working in international markets. ✔️Experience in a startup or at an early stage of a B2B product.

If this sounds like you — write in private messages 👇 @Yuliya_Brendak