Sber is more than just a bank. It's an ecosystem of technology companies that solves key problems for millions of clients every day. We are at the forefront of digital transformation, and our automated systems are the heart and nervous system of all our processes.
Join our team, a group of specialists responsible for maintaining operational readiness, improving the quality of functioning, and developing information systems after their implementation. The team's main functions include monitoring system status, identifying errors and malfunctions, implementing updates, and optimizing performance.
Responsibilities
- Support existing automated systems, monitor the operability of corporate software and hardware complexes;
- Assist in monitoring the operation of applications and services;
- Analyze and log incidents, interact with internal users;
- Participate in testing updates and implementing new features;
- Prepare reports and documentation on current operational processes.;
- Develop and implement solutions for automating routine tasks (scripts, templates, mini-tools).
Requirements
- Higher technical education (information systems and technologies, production process automation, information security, etc.);
- At least two years of experience in supporting and administering information technology systems.;
- Willingness to respond promptly to monitoring deviations and act in high-stress situations.
- Knowledge of Windows/Linux operating principles (processes, services, file system);
- Ability to break down a task into steps and formalize it (logic, algorithmic thinking);
- Understanding of client-server applications and integrations;
- Basics of SQL (simple SELECT queries, filtering, sorting);
- Interest in automation processes and willingness to try new tools;
- Ability to competently document your activities, create technical documentation;
Will be a plus
- Experience writing simple scripts (Python, Bash, PowerShell).
- Understanding of ITIL/Service Management processes.
- Knowledge of monitoring systems (Prometheus, Grafana, Zabbix, etc.);
- Competencies in CI/CD processes and continuous integration tools (Jenkins, GitLab CI/CD, TeamCity);
- Experience configuring and operating container solutions Docker/Kubernetes;
- Ability to independently develop small application programs in Python/Ruby/PHP for internal needs;
- Designing architecture and developing high-performance AI agents for request processing and routine operations automation.
- Creating interaction scenarios and dialogue models for chatbots and voice assistants.
Conditions
- Possibility of a hybrid work format
- Annual salary review and annual bonus
- Corporate gym and recreation areas
- Over 400 educational programs from SberUniversity for professional and career development
- Extended voluntary medical insurance, preferential insurance for family, and corporate pension program
- Flexible mortgage loan discount, equal to 1/3 of the Central Bank's key rate
- Free SberPrime+ subscription, discounts on products from partner companies
- Reward for recommending friends to the Sber team.
