System Analyst - Senior

Overview: SOFTSWISS continues to expand the Delivery team and is looking for System Analyst. We need a true, experienced professional who shares our culture and values.

Key responsibilities:

• Design and optimize CRM architecture, improve user experience through front-end customizations.
• Integrate HubSpot with Company’s internal systems and third-party tools in line with security requirements.
• Build effective Clients management workflows in collaboration with business stakeholders, deliver reports that support informed decision-making.
• Administer and configure HubSpot, including automated workflows, data quality controls, and user permissions management.
• Advise and support users, helping with effective HubSpot’s features usage.

Required Experience:

• Strong analytical and system architecture skills.
• Hands-on development and debugging experience with Python and JavaScript/TypeScript, with familiarity with Node.js and React.js.
• Proficiency with debugging and API testing tools such as browser developer tools and Postman.
• Knowledge of SQL and NoSQL databases.
• Understanding of DevOps practices: experience with Docker and Kubernetes.
• Experience with message brokers such as Kafka.
• Understanding of REST APIs and experience building system integrations.
• Work experience with Jira and Confluence.
• Russian proficiency at Fluent level (C1+).

Nice to have:

• Experience with ClickHouse
• Experience configuring HubSpot or other CRM systems.
• Experience with Zapier, Make, or Clay.
• Hands-on experience with AI tools such as Claude and automation platforms such as n8n.
• English proficiency at B1+ level (Intermediate).

Our Benefits:

• Private health insurance
• Sports benefits
• Comprehensive Mental Health Program
• Free English lessons (online)
• Local language courses
• Paid time off
• Maternity leave support
• Referral program rewards
• Upskilling, internal workshops, and participation in professional conferences and corporate events