MANGO OFFICE — one of the largest companies in the country, a well-known provider of IT solutions for business, and a leader in the Russian virtual PBX market. MANGO OFFICE products enable businesses to build a transparent communication system at all company levels.
Our clients include various companies, such as SberMarket, Yandex Go Taxi, AlfaStrakhovanie, TECHNONICOL, 12 STOREEZ, and many others.
We are looking for a Product Owner for the Speech Analytics team.
We offer:
- Employment in one of our companies: "M.Developer", which is an IT company accredited by the Ministry of Digital Development of the Russian Federation (relevant benefits are offered);
- 5/2 work schedule (hybrid) with flexible start times (between 8:00 and 11:00);
- Voluntary medical insurance (including dental);
- A system of discounts and bonuses from partner companies;
- Free corporate access to an electronic library and courses;
- Opportunities for professional and career development;
- Unlimited consultations on the corporate wellbeing platform PONIMAYU, which implements employee support programs, including psychological, legal, and financial consultations, and other services;
- Office within walking distance of the Kaluzhskaya / Vorontsovskaya / Novye Cheryomushki metro stations.
Your responsibilities will include:
- Managing and prioritizing the team's product backlog in accordance with product goals;
- Participating in release and iteration (sprint) planning, defining sprint goals;
- Formulating and clarifying task requirements (user stories, acceptance criteria, non-functional requirements);
- Ensuring predictable delivery: working with metrics (lead time, cycle time, etc.);
- Collaborating with the Scrum Master to organize and participate in team meetings (grooming/refinement, planning, review, retrospectives);
- Participating in defining and adhering to product quality criteria (functionality, stability, performance, UX constraints);
- Participating in the analysis of production incidents and defects, prioritizing fixes in the backlog.
We are looking for you if you have:
- At least 3 years of experience as a Business Analyst, Product Manager, or Product Owner for (B2B) products;
- Experience in developing customer journeys and creating CJM maps;
- Knowledge of agile development frameworks: Scrum and Kanban;
- Experience in analyzing business requirements, decomposing business requirements into user stories, and writing user stories for the team;
- Experience in solving analytical product tasks, ability to make product decisions based on qualitative and quantitative data analysis;
- Customer focus (external and internal), building long-term and mutually beneficial relationships with clients and colleagues.
Skills: Scrum, Team Management, User Interface Design, Business Consulting, Business Analysis.
