Project Manager

Department: Marketplace - Lebanon
Location: Metn, Lebanon
Employment Type: Full-Time

Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.

At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.

We are seeking a highly organized, proactive, and results-driven Project Manager to support the Chief Operating Officer (COO) in driving strategic initiatives and ensuring operational excellence across the organization. This role will act as a bridge between the COO’s office and cross-functional teams, managing high-impact projects, aligning stakeholders, and delivering measurable outcomes on time and within scope.

Key Responsibilities:

• Project Leadership & Execution:
  • Manage and lead end-to-end execution of strategic and operational projects initiated by or in collaboration with the COO.
  • Define project scopes, goals, deliverables, and timelines in alignment with business objectives.
  • Track and report progress on all active projects to the COO and relevant stakeholders.
• Cross-Functional Coordination:
  • Facilitate communication and alignment between departments to ensure smooth execution of projects.
  • Anticipate roadblocks, manage dependencies, and propose solutions to maintain momentum.
• Operational Support:
  • Assist the COO in managing daily operations, KPIs, and performance improvement initiatives.
  • Develop dashboards and reporting tools to monitor operational performance and project status.
• Strategic Planning:
  • Contribute to the annual and quarterly planning processes.
  • Conduct research and analysis to support decision-making on business initiatives.
• Process Improvement:
  • Identify operational inefficiencies and recommend or implement process improvements.
  • Document SOPs and project workflows to standardize best practices.

Qualifications:

• Bachelor’s degree in Business, Operations, Project Management, or related field; MBA is a plus.
• 5–10 years of project management experience in a fast-paced or cross-functional environment.
• Strong understanding of business operations and strategic project execution.
• Proficiency in project management tools (e.g., Asana, Monday.com, Trello, or MS Project).
• Exceptional communication, organization, and stakeholder management skills.
• PMP, Lean Six Sigma, or similar certification is a plus.