What you will do
- Review content and legal requests (e.g. privacy, defamation, fraud, IP claims) based on specific client policies.
- Determine if requests are valid and fall within project scope.
- Ensure timely and high-quality evaluations.
- Stay updated on internal guidelines and digital law practices.
What you’ll gain
Hands-on experience with digital law and platform policies. Insight into legal content moderation and online rights management.
What we’re looking for? Skills & experience
- Language Skills: Fluent in German and English (spoken and written)
- Communication: Clear and professional in both verbal and written communication
- Knowledge: understand basic performance metrics used in Business Process Outsourcing (BPO) environments such as quality scores, productivity, accuracy, and customer satisfaction.
- Mindset: Proactive, organized, and a strong team player
- Learning Ability: Quick to pick up new processes and tools
- Attention to Detail: Committed to delivering high-quality, accurate work
- Decision-Making: Able to make sound judgments based on guidelines
- Tech & Analysis: Comfortable with digital tools and analytical tasks
What we offer
- Immediate Contract & Paid Training: Start with a secure contract from day one, including full training.
- Relocation Support: For eligible candidates moving to Lisbon, we offer a relocation package.
- Career Growth: Ongoing training and development opportunities to help you grow professionally.
- Health & Life Insurance: Private health insurance for you and your close family (spouse + children), plus life insurance.
- Family Benefits: Nursery and student vouchers to support your children’s education.
- Wellbeing Support: Access to our Employee Assistance Program (EAP) offering help with health, finances, legal matters, and more.
