Payment Monitoring Specialist

Payment Monitoring Specialist | Qlead | Remote Qlead is a digital partner that launches brands into new markets and helps them grow stably and systematically. For over 3 years, we have been supporting turnkey projects: from strategy to results. We specialize in Latin America and are deeply immersed in the specifics of the industry. We are currently looking for a Payment Monitoring Specialist to help ensure the stability of payment processes and increase conversion rates in LATAM markets. 🔴 What you will be doing: Monitoring payment transactions, conversion, and approval rates across providers and methods; Identifying reasons for conversion drops, analyzing deviations, and problematic areas in the payment flow; Switching payment channels and reallocating traffic between providers; Controlling the availability of payment methods and responding promptly to incidents; Interacting with providers and the technical team to resolve issues; Analyzing the effectiveness of payment routes and preparing proposals for conversion improvement; Maintaining reports and working with monitoring dashboards. 🔴 What is important to us: At least 1 year of experience in payments, processing, payment operations, or technical support for payment solutions; Understanding of the payment transaction lifecycle and the reasons for declines; Experience in monitoring payment conversion and investigating incidents; Understanding of routing principles, cascades, and payment traffic distribution; Analytical thinking and the ability to make quick decisions; English language proficiency for interaction with providers. Will be an advantage: experience in high-risk / iGaming, knowledge of LATAM payment methods, skills in working with SQL, Google Sheets, and analytical dashboards. 🔴 What we offer: Opportunities for professional development and career growth; Competitive salary, discussed individually; Remote work format or a comfortable office in Moscow; 5/2 schedule, 8-hour workday with a flexible start; Support and adaptation at the start. 📩 To apply: send a private message, briefly describe your experience, and attach your resume Contacts - recruiter contact