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CoinsPaid
5 days ago
Grade
Senior
Experience
from 5 years
Work format
Remote
Employment
Full-time
English level
C1, advanced
An email or a Telegram message to the recruiter
We're looking for a Senior Customer Success Manager to drive the relationship with one of our largest and most strategic clients while maintaining a healthy pipeline of smaller accounts. This role is focused on strategic account management and growth. You'll build trusted relationships with senior client stakeholders, understand the client's business and goals, and develop plans to grow product adoption, processing volumes, and revenue while managing the risk and driving overall client satisfaction.
You'll work closely with Operational Account Management, Product, Compliance, Legal, and Support to coordinate solutions and resolve blockers. Those teams own operational execution; your role is to represent the client, set strategic priorities, and keep both sides aligned on long-term success.
You'll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact. At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so. We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
We're looking for someone with relevant experience managing major B2B accounts, ideally in crypto, fintech, payments, or another complex or fast-paced industry.
Location: Europe Employment type: Full-time
Company: CoinsPaid Location: Europe Employment type: Full-time
We're looking for a Senior Customer Success Manager to drive the relationship with one of our largest and most strategic clients while maintaining a healthy pipeline of smaller accounts. This role is focused on strategic account management and growth. You'll build trusted relationships with senior client stakeholders, understand the client's business and goals, and develop plans to grow product adoption, processing volumes, and revenue while managing the risk and driving overall client satisfaction.
You'll work closely with Operational Account Management, Product, Compliance, Legal, and Support to coordinate solutions and resolve blockers. Those teams own operational execution; your role is to represent the client, set strategic priorities, and keep both sides aligned on long-term success.
We're looking for someone with relevant experience managing major B2B accounts, ideally in crypto, fintech, payments, or another complex or fast-paced industry.
You'll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact. At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so. We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
We compare skills, grade, work format and salary
Most often 78,400 to 110,000
