Technical Support Engineer

MY.GAMES is a leading European developer and publisher, driven by a singular goal: making great games that capture the hearts of players worldwide. Our community unites 1+ billion registered players.

We’ve developed or produced games, including War Robots, Hustle Castle, Rush Royale, Left to Survive, Tacticool, Grand Hotel Mania – and many more.

Our internationally distributed team consists of top-tier gamedev professionals. We work remotely, and our hubs are located in the Netherlands, Cyprus, Armenia, UAE and Serbia.

Come join a universe of professional opportunities: develop and support large scale projects from PC/console/mobile, and create products across various genres – from casuals to shooters.

What you’ll do:

• Prepare new workstations
• Register users in information systems
• Troubleshoot software and hardware issues
• Maintain inventory of computer equipment and software
• Participate in projects for the development of the company's IT infrastructure
• Contribute to ensuring information security

What you need to succeed:

• Minimum 2 years experience in a similar position
• Knowledge of personal computer and server architecture
• Up-to-date knowledge of modern hardware
• Experience with user operating systems: MS Windows 7, 8, 10, MacOS
• Basic knowledge of server operating systems
• Confident basic knowledge of networking technologies

What we offer:

• Collaborative working atmosphere in an internal game dev community that unites more than a dozen of internal game studios, crafting innovative experiences across mobile, PC, and console platforms
• A strong team of specialists across different areas — access unique expertise and professional knowledge
• Possibility to experiment and work on interesting tasks with ambitious goals — we have all resources to implement new ideas
• Create great games and win the hearts of players
• Push the boundaries of the game industry and lead the way forward