Format: remote
About the company
An international fintech company developing payment solutions for businesses: payment acceptance and processing, various payment methods, and international transactions.
Responsibilities
- Manage a portfolio of merchants and develop long-term relationships.
- Increase client turnover through upselling and cross-selling.
- Analyze payment metrics: TPV, approval rate, conversion rate, refunds, and chargebacks.
- Interact with PSPs, acquirers, and payment providers.
- Coordinate integrations, resolve operational issues, and improve payment processes.
- Collaborate with Product, Development, Finance, Risk, and Compliance teams.
- Control commercial indicators, reconciliations, and payment risks.
Requirements
- From 2 years of experience in Account Management, Merchant Success, or Business Development.
- Experience in the payment industry: PSP, acquiring, payment gateways, or payment orchestration.
- Understanding of payment processes and transaction routing.
- Experience in developing B2B clients and increasing turnover.
- Negotiation and commercial performance analysis skills.
- English B2+ and fluent Russian.
Will be a plus
- Experience working with high-risk merchants and international payments.
- Knowledge of KYB, AML, chargeback, and fraud prevention.
- Understanding of APIs and webhooks.
- Experience with CRM, BI, Postman, or SQL.
Conditions
- Fixed salary + KPI bonus.
- Fully remote work.
- International clients and payment products.
- Opportunity to influence the development of the client portfolio and payment infrastructure.
Contact: recruiter contact
