Seeking Head of Account Management / Head of Partnerships at an International FinTech Giant

We are looking for a systemic leader to head the B2B key client management division and build a revenue growth architecture (Cross-sell / Up-sell) on the existing portfolio.

About the product and scale: Provider of Web3/FinTech payment infrastructure (2M+ users, 2100+ B2B platforms, $2.4B+ volume). Fully MiCA authorized in the EEA, PCI DSS Level 2. Investors include top-tier funds like Dragonfly.

▪️Responsibilities: ▫️ Build the system: Implement regular QBRs, JBPs (Joint Business Plans), customer segmentation and potential assessment (Share of Wallet). ▫️ Manage the team: Lead, develop, and hire KAMs (from 3+ direct reports); transition the team from "reactive service" to proactive revenue generation. ▫️ Grow revenue: Implement a systematic up-sell and cross-sell process for company products, personally lead strategic negotiations with C-level top partners. ▫️ Manage by metrics: Be responsible for NRR, Penetration Rate, ARPU, growth in processing volumes and conversions.

▪️Our Ideal Candidate: ▫️ Experience: 6+ years in Account Management / BD in FinTech / Payments / Acquiring and 2+ years of managing a team of KAMs (from 3-4 people). ▫️ Focus on Growth, not CSAT: You think in terms of growing share within the client, not just retention and NPS. ▫️ Expertise: Deep understanding of payment infrastructure, acquiring economics, and the B2B sales cycle. ▫️ Languages: Fluent English and Russian (B2+/C1) – daily international track.

▪️Conditions: ▫️ A leadership position with a direct impact on the unit economics of a scalable FinTech product. ▫️ Work with top institutional partners worldwide. ▫️ Strong team, no bureaucracy, and high ambitions.

Contacts: @diuzhoksana_