Head of Delivery / PMO

Remote | Full-Time | Building Global Partnerships in Digital Health

At Nozomi, we work as an end-to-end consulting and execution partner to create digital health products that change patient behavior and improve measurable outcomes.

We are looking for a Head of Delivery — a person who will own the entire project delivery function, lead a team of project managers, and ensure consistent, high-quality execution across all initiatives.

This is a directive PMO role — not just about frameworks and governance, but about real delivery outcomes, accountability, and partner satisfaction.

Responsibilities:

• Build, lead, and develop a team of Project Managers (hiring, coaching, performance management)
• Assign PMs to projects based on skills and capacity, balancing workload across the portfolio
• Own end-to-end delivery across all projects, ensuring timelines, scope, and quality are met
• Act as the first escalation point for delivery challenges, risks, and stakeholder conflicts
• Establish and enforce clear communication standards with partners — ensuring transparency and no surprises
• Own partner satisfaction, proactively managing expectations, risks, and issues
• Define, implement, and continuously improve project management methodologies, tools, and templates
• Ensure consistent application of standards across all projects
• Build and maintain portfolio-level visibility (status, risks, budgets, milestones)
• Lead risk and issue management across the portfolio, ensuring mitigation plans are in place
• Drive post-mortems and lessons learned to continuously improve delivery processes and team capabilities

Requirements:

• 5+ years in Project Management roles in IT / Product / Consulting
• 2+ years in leadership or managing PM teams